Customer satisfaction is of the highest importance to Victorinox Swiss Army when it comes to their products and services. Victorinox Swiss Army provides the highest level of excellence when crafting their beautiful and luxurious timepieces.

Carl Elsener, CEO of Victorinox Swiss Army, speaks of his great-grandfather’s commitment to excellence in the late 1800’s when he manufactured cutleries for the Swiss army. The Victorinox Swiss Army company is filled with hundreds of stories that speak of how their products have revolutionized the world and brought people together. In all of their stories it becomes clear that thanks to the talent of their employees they have been able to develop products that excel in their functionality, quality and design – making them true companions for life.

In 1989, Victorinox entered the timepiece business in the United States under the brand name Swiss Army. These beautiful pieces are made with the highest care and deepest level of attention to detail. Each timepiece is manufactured with excellence, ensuring the best and most durable product available today. Since 1884, hand-craftsmanship, quality, and functionality has been the top priority for Victorinox Swiss Army. The Quality Assurance process focuses on the manufacturing and quality control of any product that carries the Victorinox Swiss Army name.

Additionally, each timepiece produced by Victorinox goes through a variety of crucial quality inspections that ensure the best product possible.
The incoming goods inspection ensures that all delivered manufacturing materials and OEM parts meet quality standards. Thanks to the laboratory tests, Victorinox Swiss Army is able to guarantee that only first-class steel is processed in the manufacturing plant. The various types of steel are all special alloys, which have the properties necessary for each respective application. Due to the high quality standards regarding functionality, design and finish, Victorinox Swiss Army holds its position as a leader manufacturer of products around the world.

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